On-site Services

ACC-TECH provides On-site services that are intended for residential and business clients. Some of the services we provide on-site are listed below.

Residential:

  • Setup of new computer
    • Let us help get all your equipment up and running. We can setup your printer, scanner and other peripherals at your home.
  • Troubleshooting computer issues
    • We can diagnose, troubleshoot, and resolve most computer issues without your computer having to leave your home.
  • Delivery/Pickup
    • If you are unable to make it into our office or if you would prefer our expert technicians handle the work of disconnecting and reconnecting your computer system schedule a pickup and delivery service today! Once your system has been repair at our office we will bring your system back and ensure all equipment is functional.

Business:

  • Troubleshooting computer issues
    • Is one of your workstations having an issue that you want addressed? Let our expert technicians come out to your business and resolve most issues in one visit!
  • Server Diagnostics
    • Is your business server slowing down, crashing, or experiencing problems? Let our experts come out and diagnose and repair your server system to get your business back in progress.
  • Network Diagnostics
    • Great for internet performance issues, network performance issues and general network troubleshooting.
  • Hardware and Software Support
    • Have a new piece of equipment or software you would like setup? Our technicians will come out and install the equipment or software along with configuration as needed.
  • Printer Setup
    • We can setup your new office printer including large multi-function printers for one or more users. Setup can include scan to network folder, scan to email and multi-user printing.

Rates:

  • Standard Rate: $119/hour (minimum 1 hour)
  • Server Support without an IT Services support agreement: $199/hour (minimum 1 hour)
  • Emergency Same Day: $149/hour (subject to availability)
  • Delivery/Pickup of computer: $50 (limited to a 25-mile round trip)

If you would like to schedule an on-site visit with a technician, please contact us or give us a call today at 253-474-5662. One of our on-site technicians will be in touch with you soon to schedule an appointment.