In Shop Services

We offer a variety of services at our office. Most of the services are listed below. For more information about a service, click on the service name to see additional details. Some services include PC/Computer Repair, Laptop Repair, Virus Removal, Mac OS X Service and Repair, Computer Upgrades, and more.

Our Diagnostic Service provides a basis for determining the root cause of the issue with your computer. This Service is designated only to determine issues but does not resolve anything more than very minor fixes.The diagnostic includes:

  • Quick Physical Inspection
  • Clean out any dust inside the computer
  • Basic Hardware Tests
  • Operating System diagnostics
  • Recommendations if needed for additional services

Some of the additional services may include a Tune-Up/Clean-Up, Malware/Virus/Spyware/Trojan removal, reinstalling your Operating System, or replacing a hardware component.

After completion of our diagnostic service a Tune-Up/Clean-Up service may be recommended. Our tune-up/clean-up service is designed to resolve most computer issues, including:

  • Resolving issues found during diagnostics
  • Remove temporary files that take up critical storage space
  • Resolve any issues with hard drive file corruption
  • Perform a hard drive defragmentation to improve efficiency
  • Verify all Windows files are in their original condition
  • Remove unnecessary programs or adware (toolbars, fake programs, non-malicious applications)
  • Install all critical and recommended updates by the Operating System Manufacturer
  • Any additional fixes to resolve any remaining issues

After completion of our diagnostic service, a Tune-Up/Clean-Up + Protection service may be recommended. We will also install a professional malware/adware protection program that will run automated scans to protect you from malicious software that will be good for the life of the computer. Our service includes the following:

  • Resolving issues found during Diagnostics
  • Remove temporary files that take up critical storage space
  • Resolve any issues with hard drive file corruption
  • Perform a hard drive defragmentation to improve efficiency
  • Verify all Windows files are in their original condition
  • Remove unnecessary programs or adware (toolbars, fake programs, non-malicious applications)
  • Install all critical and recommended updates by the Operating System Manufacturer
  • Any additional fixes to resolve any remaining issues
  • Install and configure anti-malware application

A Malware/Virus/Spyware removal process takes 1-2 days and provides a deep, thorough cleaning of malicious threats on your computer. If Malware/Virus/Spyware/Trojan Removal is being performed in addition to a Diagnostic service the cost is only $109. This service includes:

  • Intensive system scan to locate and identify all known Malware/Virus/Spyware/Trojans on your computer
  • Remove all traces of Malware/Virus/Spyware/Trojans
  • Remove programs installed by malicious software
  • Revert any changes caused by the virus or malicious software
  • Install all applicable security patches
  • Update or replace your current anti-virus protection
  • Optional: Install our Malware protection for $30

A full installation of Windows or Mac OS X. We can backup your data (Documents, desktop, pictures, music) prior to the installation and transfer those files for you. We may be able to transfer some software such as Microsoft Office (additional programs may require installation by the customer).

*Mac OS X will require installation discs to be provided by the customer.

We can transfer your documents, desktop, pictures, music, additional files on your computer, and software applications to another computer, an external storage device, or back to your computer after an OS Installation has been completed if requested.

We can perform software installation and configuration for most applications. With provided software discs, we will install up to 5 applications with standard configurations and any appropriate updates to the software.

We offer a full installation of Windows Server Operating System. Initial configurations are performed and all Windows Updates are installed. Users and email accounts are created when applicable. We can also install the server at your office for an additional fee.

We will install the hardware and configure any necessary drivers for the hardware that is installed.

Memory (RAM): $19
Graphics/Video Card: $39
CD/DVD Drive (Optical Drive): $19
Hard Drive (Install Only): $39

We will reset your computer password if you have accidentally forgotten it. This applies to Windows XP, Vista, 7 and Mac OS X. Some restrictions on operating systems apply.*

*State/Federal ID Required with all password resets.

In-Shop Labor is charged for services not listed here. This can include replacing an LCD screen on a laptop, or other manual labor repairs that may be required to fix your computer. We have a half hour minimum for all labor services.